Leveraged Chowbus POS to implement paperless checkouts
The Kyu Ramen restaurant group has been using Chowbus POS for over a year. The newly established Izakaya Nana, an izakaya brand, has also chosen to continue using Chowbus POS products.
Located in Flushing, New York, Izakaya Nana's team has dedicated 17 months to carefully crafting the overall store design, decoration, menu design, etc., aiming to create the most comfortable dining environment for customers and experience the most authentic Japanese dining culture.
The restaurant manager stated that using Chowbus POS helped Izakaya Nana achieve paperless checkouts, and the customer service response is fast with a positive attitude, ensuring timely problem resolution. For the Kyu Ramen restaurant group, Chowbus POS helps manage all stores within the group, providing a clear overview of various operating data.
How Chowbus POS has helped increase the operational efficiency of Izakaya Nana?
Handheld POS devices enhance checkout efficiency
Izakaya Nana utilizes Chowbus POS handheld devices to achieve paperless checkouts. This not only simplifies the cashier process for the waitstaff but also helps the restaurant manager save time on manually entering tips.
With Chowbus POS handheld devices, the entire checkout process is optimized. When a customer wants to pay, the waitstaff carries the POS handheld device to the table to help the customer swipe the card, choose a tip, and sign. Customers can also choose to receive an electronic receipt on their phones, where they can view the details of the transaction.
With the electronic signature function, the restaurant no longer worries about lost receipts or verification issues. The restaurant manager also no longer needs to manually enter tips into the POS system after closing, saving time and improving tip accuracy.
Overall, using handheld POS devices benefits the waitstaff, customers, and restaurant managers.
Responsive customer service ensures operational efficiency
Chowbus provides superior after-sales service compared to other POS companies. The restaurant manager mentioned that any issues or needs can be communicated through WeChat groups or phone calls. The response is quick, and problems are resolved promptly. The timely and excellent 24/7-hour after-sales service ensures the overall operational efficiency of the restaurant.
Group accounts increase management efficiency
Chowbus not only increases the operational efficiency of individual stores but also empowers restaurant groups to improve management efficiency. For restaurant groups, knowing the operating conditions of each store is crucial.
The Kyu Ramen group uses the Chowbus POS Master account to manage all restaurants' operating data, menus, accounts, etc. Store data is comprehensive and updated in real-time, helping the group headquarters make decisions based on the latest operating data.
In conclusion, Chowbus POS not only helps Izakaya Nana improve checkout efficiency and achieve paperless checkouts but also assists the Kyu Ramen group in easily managing all its restaurants.
In addition to Izakaya Nana, many Japanese izakayas and restaurants in North America are using Chowbus POS solutions, including POS Handheld, Tablet Ordering, QR code Ordering, Third-party Delivery Platform Integration, etc. Chowbus will continue to enhance solutions for Japanese restaurants, helping them reduce costs and increase efficiency!
To learn more about POS systems and what might be the right fit for you, book a POS demo/consultation with Chowbus! We're the #1 POS tech system for US-based restaurants!
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