Boost Customer Satisfaction with Chowbus POS: Advanced Waitlist & Reservation System
Have you ever considered that behind seemingly bustling restaurants with long queues, there might be more anxious diners and potential customers lost due to the wait time?
In today's fast-paced era, an increasing number of people prefer to make reservations in advance to avoid queuing at the restaurant.
Many restaurants have started using restaurant systems with waitlist and reservation features to better serve their customers.
Chowbus POS offers the most comprehensive and flexible waitlist and reservation functions to help restaurants optimize their dining process and significantly improve customer satisfaction.
Chowbus POS's waitlist and reservation feature stands out for its wide coverage of channels and the ability to manage everything through the POS App.
Customers can reserve a table or join a queue anytime, anywhere through Google. Restaurants no longer need to assign staff specifically to manage queued customers.
To save time in queues, customers can choose to reserve a table a few days in advance or join the queue online at the time of dining.
How Customers Can Make a Reservation
We'll use the most common Google Maps reservation as an example to showcase the customer's reservation experience.
Customers find the reservation entry on Google Maps.
Customers fill out reservation information and receive a confirmation email.
If there are changes, customers can modify their reservation information themselves.
How Customers Can Join the Waitlist
Join the queue on-site at the waiting machine.
Join the queue anytime, anywhere on Google Maps.
How Restaurants Manage Reservations and Customers on Waitlist
Restaurants can manage reservation and queue information on the POS App.
[Menu Management] - [Waitlist & Reservation] - "Waitlist" shows all customers waiting in line. You can notify customers for dining, check them in, and arrange seating.
[Menu Management] - [Waitlist & Reservation] - "Rez" shows reservation information for the current and upcoming days. You can notify customers for dining, check them in, and arrange seating.
Chowbus POS's comprehensive waitlist and reservation functions significantly optimize the dining process, saving labor and becoming an essential part of cutting-edge restaurant solutions.
Contact your account manager or sales representative to upgrade your restaurant now! Activate immediately to enjoy a seamless experience!
To learn more about POS systems and what might be the right fit for you, book a POS demo/consultation with Chowbus! We're the #1 POS tech system for US-based restaurants!
Recommended Articles:
