Waitlist
Chowbus Waitlist allows your guests to book a table at your restaurant anytime, anywhere. You can use Chowbus Waitlist to streamline diner traffic and prove operations and attract new customers.
Chowbus Waitlist is a powerful, but simple way to streamline your front of house, and help your staff focus on what matters most, connecting with guests
Use Waitlist to seat more diners
Increase covers by making your tables easier to book. Offer a one-click way for plan-ahead & last-second diners to book a table, wait where they want, & show up happy instead of frustrated.
Use Waitlist to manage the line without staff
Use Chowbus Waitlist App, Google Waitlist and restaurant website reservation at the same time. Guests can join the waitlist both online and offline, anytime, anywhere.
Use POS to track real-time table info and waiting time
Integrate Chowbus Waitlist with Chowbus POS system, provide customers with accurate waiting time, and greatly improve customer's dining experience.
The easiest and most effective way to manage waitlist
Guests can join your digital waitlist anytime, anywhere
With one click, guests can easily join restaurant's waitlist system through Chowbus Waitlist App, Google Waitlist and restaurant website reservation.
Reduce manual work for staff
Your staff will love how easily they can manage the waitlist in one convenient spot. Your staff see customers who are in the waiting line, sorted by joining time, different table types, estimated waiting time, specific queues can be filtered by table type.
Reduce wait times, and make waiting more engaging
Once a guest joins the waitlist, they can easily update their personal profile information or view menus, updated wait times and more. Plus, customizable messaging and two-way SMS ensure your guests show up.
Our all-in-one Waitlist solution makes it easy to manage your waitlist, so you can focus on delighting guests and fostering loyalty
How customers join Waitlist
- Guests can join waitlist through Chowbus Waitlist App, Google Waitlist, and restaurant website reservation
- After login, guests can see the latest queue information, such as current queue tables and waiting time
- Guests can receive messages after they entering their name, guest number and phone number
- Waitlist SMS auto sending queue number, how many tables ahead and estimated waiting time
How staffs navigate Waitlist
- Customers who are in the waiting line, sorted by joining time, different table types, estimated waiting time. Specific queues can be filtered by table type
- Users who are eating from waitlist
- Real time table information and waiting time
- Customers who are deleted from waitlist, such as noshow, or call in to cancel can be restored manually, and will be at the end of the queue after restoration
- Staff can search customer by Phone number
- “Waitlist, seated, history” can be switched to find the user
“We’ve started using Chowbus POS Kiosk since we opened our first location in Midtown, New York. Later, we decided to add the Loyalty Program addition to the Kiosk. When new customers come to the store, they can directly order from the Kiosk, and the system will encourage them to sign up for the restaurant loyalty program. By leveraging the Kiosk and Loyalty Program together, the average order size increased 18%. Our customer relationships became even stronger and more profitable.”
Machi MachiNew York, NY
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