20-Year-Old Food Opera Dim Sum Restaurant Saves $10K per Month by Utilizing Chowbus!
Speaking of dim sum restaurants, are you still picturing the scene of marking paper menus with a pen? However, many traditional dim sum places have already started embracing restaurant technology. Today, let's look at how the over 20-year-old Food Opera Restaurant has used Chowbus POS to stay at the forefront of restaurant technology.
Food Opera Restaurant
Products Used: QR Code Ordering, POS Handheld, Third-Party Delivery Platforms Integrations
"Chowbus POS helps me save nearly ten thousand dollars in labor costs every month!"
After implementing Chowbus QR Code Ordering and third-party delivery platforms integrations, Food Opera has saved on labor costs for manually taking orders and entering delivery orders. Whether it's dine-in or takeout orders, they can be sent directly to the kitchen with one click, improving overall efficiency. Moreover, Food Opera utilizes POS Handheld devices for payment, moving away from the era of inaccurate billing and manual tip entries.
QR Code Ordering Revolutionizes Traditional Ordering
Upon being seated, customers can immediately scan the QR code on the table to start ordering. Compared to traditional dim sum restaurants, customers don't have to wait for the waiter to inquire about tea or hand out paper menus.
Another significant advantage of QR code ordering over paper menus is that customers can see pictures and descriptions of the dishes. Traditional paper menus can only carry limited information and often fail to convey much to customers unfamiliar with the dishes.
The electronic menu used in QR code ordering is very user-friendly, even for those trying dim sum for the first time, allowing them to understand each dish through pictures and descriptions.
QR code ordering not only enhances the customer ordering experience but also helps restaurants save on labor and improve efficiency.
Previously, with traditional paper menus, waiters had to enter customers' selected dishes into the POS system. This not only took extra time but also had the potential for errors in orders.
After switching to QR code ordering, orders go directly to the kitchen, and waiters only need to focus on serving and billing. Restaurant owners also don't need as much manpower, which also improves overall meal serving efficiency.
POS Handheld for Accurate and Efficient Payments
When customers are ready to pay, waiters bring the bill for confirmation and then use POS Handheld devices to process card payments and settle bills right at the table. Customers can directly choose tips and sign on the POS Handheld device.
POS Handheld devices, besides facilitating tableside payments and significantly improving payment efficiency, also feature electronic tipping and digital signature storage. This not only saves the restaurant manager's time in manually entering tips daily but also greatly reduces the rate of refund disputes.
Additionally, Food Opera's previous POS and card systems were from different companies, often leading to discrepancies in amounts. Now, using Chowbus POS, billing amounts are very accurate, and the system can steadily handle daily turnovers of tens of thousands of dollars.
Third-Party Delivery Platform Integration for Cost Reduction and Efficiency
Food Opera has also utilized the third-party delivery platform integration feature of Chowbus POS, greatly saving time in processing delivery orders.
Before using Chowbus POS, waiters had to manually enter orders from each delivery platform, taking at least a minute per order.
After switching to Chowbus POS, orders from different delivery platforms are directly imported into the Chowbus POS system. After waiter confirmation, orders go straight to the kitchen, saving time on manual entry and improving the efficiency of processing delivery orders.
Even traditional dim sum restaurants are undergoing transformation, embracing restaurant technology, and benefiting from more stable operational efficiency and a monthly cost saving of nearly ten thousand dollars.
What are you waiting for? Contact us now to upgrade your restaurant!
