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Upgrading Order Systems in Premium Buffet Restaurants in the USA: Cutting Staff Costs by Half

April 24, 2024
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Are you running a buffet restaurant in the USA and worrying about controlling food costs? Wondering how to improve staff efficiency or table turnover rates?

Chubby Cattle, a high-end buffet chain in the USA, recently used the Chowbus tablet ordering system with features specifically designed for buffets, leading to a 50% reduction in staffing needs.

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Previously, one waiter could manage only four tables, but with the Chowbus tablet, they can now handle eight, significantly increasing their tips per capita.


Chubby Cattle Utilized Chowbus Tablet Ordering to Save 50% Labor Costs

The newly launched Chowbus feature allows limitations to be set directly on the ordering tablet, including dining duration, dish quantities per order, and the frequency of submissions, effectively reducing waste and controlling costs.

Empowering Chubby Cattle with Chowbus for a comprehensive upgrade:

Better Service with Fewer Staff

Before using the Chowbus tablets, waitstaff had to explain buffet rules and different package options at the table. Now, customers can view the electronic menu and explore various buffet dishes on the tablet while waiting.

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Once seated, the host simply explains the rules and asks for the meal package choice, then sets it up on the tablet. Customers can start ordering right away without any waiter intervention, often opting for higher-priced options after viewing high-quality images of the dishes.


Improved Control Over Food Costs

Chubby Cattle has limited the order quantities of certain expensive dishes per person. Previously, waitstaff had to manually keep track of each table’s orders, which was prone to errors and duplications.

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With Chowbus, costly dishes are precisely controlled through the system, effectively managing food costs.


Order Rounds to Ease Kitchen Pressure

Chubby Cattle, known for its freshly cut meats, uses the Chowbus system to limit orders to 10 dishes per round with a 7-minute interval, significantly easing kitchen prep pressure.

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Dining Duration Limits to Ensure Table Turnover

With a 90-minute dining time rule, Chowbus tablets let customers see their remaining time directly on the screen. Once the countdown ends, no further orders can be placed, eliminating the need for staff to monitor dining durations.

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Overall, the Chowbus tablet ordering system has not only upgraded software capabilities but is also offering special deals in April. Don't miss out; contact sales or book a demo with us!